A Customer Centred Approach from the Outset
Shepherd’s focus is its customer’s operations: it starts from the very first meeting with client-centred demos and reps that use the system as well as sell it.
The NetSuite Fixed Asset Module and Shepherd
The majority of Shepherd’s clients have installed and implemented the NetSuite Fixed Asset bundle but also require maintenance and rental related functionality.
Field service management (FSM) helping solar installers manage growth
Rapidly growing businesses are a sign of a successful product. They also represent many challenges for owners and customers alike. For many new companies NetSuite and Shepherd CMMS have quickly become the natural choice for keeping up with that growth without sacrificing service or quality.
Effective Mission Critical Equipment Maintenance
Companies with essential equipment face costs in maintenance and losses through breakdowns. Adopting Shepherd can reduce both.
Precise geolocation for Shepherd Users with “what3words”
Shepherd has helped minimise [time lost finding locations] by adopting a new address format allowing very precise directions, enabling your technician to locate not only the customer’s business, but even which door they need to use.
Stay on top of paperwork with Shepherd Mobile Notifications
Reports need to be completed and filed in a timely manner, from services to Health and Safety requirements. Shepherd CMMS’ combination of mobile form-filling and reminders makes that process as painless as it can be.
Release 247: Remote Access to Centralised Files
The new update means your technicians no longer need large quantities of manuals or reference materials in their service vehicles that are costly to replace if worn, lost or outdated. They can now be saved digitally and accessed remotely via the Shepherd Mobile App.
Personalized field service in the palm of your hand: Shepherd’s mobile app
An introduction to Shepherd’s Mobile Phone App with details of its benefits to the technicians on the road, and company oversight of its day to day operations.
如何帮助您做仓库管理并降低库存损失
备有厂房与设备的公司，服务和维修保养是一项重大的开销，无论是自家的机台，或者是客户端的机台，准确地控管技术劳务与备品零件是一项艰难的挑战。
深入了解Shepherd CMMS維修服務管理功能
Streamline service practices, build a customer equipment history, accurately bill and track parts used by techs, and predict future service: all of this is possible with the maintenance management features of Shepherd CMMS. You also have an overview of all your maintenance activities in real time while storing data for valuable profit and loss analysis.