Greater management and greater customer service made easier with up-to-the-minute information on a technician’s status and whereabouts, all in this week’s blog.
The majority of Shepherd’s clients have installed and implemented the NetSuite Fixed Asset bundle but also require maintenance and rental related functionality.
Shepherd has helped minimise [time lost finding locations] by adopting a new address format allowing very precise directions, enabling your technician to locate not only the customer’s business, but even which door they need to use.
The new update means your technicians no longer need large quantities of manuals or reference materials in their service vehicles that are costly to replace if worn, lost or outdated. They can now be saved digitally and accessed remotely via the Shepherd Mobile App.