Missed deadlines, excess stock, idle parts in vans, inefficient routes, and small leaks add up. Asset-heavy businesses often absorb avoidable losses. Discover how CMMS and EAM systems expose and reduce waste, improving profitability.

Is admin rising, downtime increasing, or warranties at risk? It may be time for an operational reset. Discover the signs your business needs automation through CMMS or EAM, and how a stronger paper trail protects profits and compliance. #EAM #Maintenance #NetSuite

You may have a service plan with customers that says what’s done when and for how much. But what happens if an unexpected task arises? How do you bill for that without delaying everything? Technicians can now add jobs at fixed, pre-agreed rates to avoid downtime for customers or delayed invoices for you.

Crew Managers might well be seen by some as the unsung heroes of the service department as they take on quite a few tasks for the good of the team. As a result of that, it’s unsurprising that Shepherd aims to make the options available to crew managers as helpful as possible. This blog covers one of them: the ability for crew managers to create time entries for team members.

Shepherd offers companies with complex and lengthy service orders a solution to avoid mistakes and omissions in their job reporting and invoicing by letting technicians keep a job open after reporting on it or not. Read this blog to find out more.

It can get pretty confusing when your system tells you that the assets need to go back to one address, but your customer says it should go to another. Shepherd’s lessor/Lessee record function does away with this administrative headache, making it easy to maintain asset and billing histories.