Your technician might be going to site for a particular task. Experience might tell you that this particular equipment typically also requires certain parts outside the standard service items to keep running. Shepherd’s new feature lets you pass that on to technicians to avoid surprises and wasted journeys.

Allocated Orders are a new feature that’s now offered by Shepherd, bringing flexibility to the management of repeat jobs. The..

Efficient maintenance management is always preferable, but when key industries like water supply are involved which can make the difference between homes having water and not, a tool like Shepherd in the mix can make the difference between a service company getting that maintenance contract and not. Read more here.

Maintenance usually spells unavoidable down time for company operations. However, this is different with shepherd thanks for updates that happen seamlessly thanks to being NetSuite native, as well as ensuring any integration with third party software has the least impact on the client further down the line. Read the full blog for all the details.

Some of Shepherd’s best aspects have arisen from client requests or client adaptations that Shepherd has then nurtured into mature solution features. This blog outlines a few of those. Maybe your company will add to the list.

When you are given a huge choice of options, it is sometimes hard to know where to start, and Shepherd certainly offers a large number of features to its clients. This blog talks about which of those features are consistently part of new customers’ initial list for implementation and why they are popular.