NetSuite-native ERP for oil & gas operations
No more isolated field service tools. Shepherd connects field technicians, planners, finance, and compliance teams in one NetSuite-native system—so service data is visible across the entire operation, from remote assets to the back office.
From field work to asset records in real time
Technicians record labor, parts, and materials directly from the field or facility. This information flows instantly into asset records, maintenance history, and operational reporting—giving managers real-time visibility into equipment condition and resource usage.
Single planning view for field maintenance operations
Shepherd gives planners a real-time view of assets, technicians, and maintenance activities across the operation. Preventive inspections and repair work can be scheduled from a single planner board, helping teams coordinate crews, certifications, and equipment availability.
Plan maintenance and deploy technicians with full operational visibility
Shepherd gives planners a real-time view of equipment, workforce availability, and upcoming inspections so work can be organized efficiently and critical assets serviced on time.
- Preventive maintenance schedules reduce costly equipment failures
- Drag-and-drop planner board assigns technicians based on skills, certifications, and availability
- Real-time visibility into assets, workforce capacity, and field operations
- Integrated inventory tracking ensures spare parts are available before dispatch
- Work orders, inspections, and equipment history remain accessible in one system
Capture maintenance activity directly from the field
Shepherd’s mobile tools allow technicians to document work as it happens, ensuring that inspections, repairs, and equipment readings become part of the asset record immediately.
- Technicians record labor, parts usage, and inspection results from mobile devices
- Photos, readings, and signatures create complete service documentation
- GPS time-stamps validate when and where work was performed
- Equipment history, manuals, and service instructions are accessible on site
- Completed work updates asset records and maintenance history instantly
Embed safety and compliance into everyday maintenance workflows
Shepherd integrates health, safety, and certification controls directly into service workflows so work cannot proceed without the required checks and qualifications.
- Mandatory safety procedures such as JSA and risk assessments can be required before work begins
- Technician certifications are verified before assignments are scheduled
- Safety documentation and procedures are embedded in service orders
- Field teams complete digital safety inspections with photos and readings
- Dashboards and alerts track certification expirations and compliance status
- Audit-ready records simplify regulatory reporting and safety reviews
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Let us demonstrate how Shepherd can help your business.
Field Service Management articles
