Automate Order Creation
Shepherd uses equipment usage readings to forecast future service task dates and generate service orders automatically.
Maintain Service History
Shepherd's service orders record all information gathered during service visits. A complete service order history is maintained for each equipment record.
Transfer parts to technicians and maintain a "Checked-Out-Parts" list which show part quantities in each tech's bin.
Equipment and Asset Modelling
Shepherd CMMS allows you to easily create equipment/asset records, build versatile service regimens and automate service order generation.
Service Planning and Forecasting
Shepherd utilizes usage readings to forecast service reminders and drive future sales. Service managers can view a full service history for each piece of equipment and employ service reminders to schedule required future maintenance.
Financial Service Reporting
Shepherd tracks part usage and labor time records for all service orders and allocates these costs at the customer, project and equipment level. Service cost summary reports are available at the customer, project, equipment make/model or asset level and the 1:1 mapping of service item to service order ensure that billing follows each service.