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A lot of the customisation in the onboarding process becomes clear once the project is already underway. Having insight and mentoring from Shepherd makes this a valuable stage rather than an inconvenient hurdle.
Shepherd recently on-boarded yet another customer. The company has operations in both the United States and Canada and needed help with maintaining the equipment it uses to recycle lithium-ion batteries.
The new update means your technicians no longer need large quantities of manuals or reference materials in their service vehicles that are costly to replace if worn, lost or outdated. They can now be saved digitally and accessed remotely via the Shepherd Mobile App.
For companies with plant and equipment, service and maintenance can be a significant ongoing expense. Whether it be one’s own machinery or that of a customer, accurately accounting for technical labor and spare parts can be a challenge.
Streamline service practices, build a customer equipment history, accurately bill and track parts used by techs, and predict future service: all of this is possible with the maintenance management features of Shepherd CMMS. You also have an overview of all your maintenance activities in real time while storing data for valuable profit and loss analysis.