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A key advantage of CMMS Software is the ability to dispatch field-service workers. This blog is dedicated to one of Shepherd’s features called the “Shepherd Planner Board”, which is the main product for Service Managers to manage the resources for new or upcoming services.
Shepherd’s solution is very well thought-out. So much so that it will meet the CMMS needs of virtually any Field Service, Maintenance Management or Rental operation. Those operations can enjoy very high degrees of tailoring through a comprehensive array of configurable parameters within the product. The net result is a CMMS service that fits a company like a familiar glove, without costing the earth.
Maintenance usually spells unavoidable down time for company operations. However, this is different with shepherd thanks for updates that happen seamlessly thanks to being NetSuite native, as well as ensuring any integration with third party software has the least impact on the client further down the line. Read the full blog for all the details.
Some of Shepherd’s best aspects have arisen from client requests or client adaptations that Shepherd has then nurtured into mature solution features. This blog outlines a few of those. Maybe your company will add to the list.
It can happen that even the most straightforward task will get sabotaged by something beyond your control or prediction. How well you respond will come down to your experience and preparedness. Shepherd adds another welcome dimension: a system packed with versatility. Read this blog piece to learn more.
Focus on customer service is not as widespread as it should and it is rarer still that a company should put customer service ahead of making some extra money. But Shepherd does this everytime it is faced with creating custom code for a client, or advising against it.