You can have the best tool in the world, but if it’s a pain to use—guess what? You won’t use it. At this point, it is accurate to point out that Shepherd’s solution, whether web- or mobile app has always had positive feedback about user experience and how intuitive it is. But that’s no excuse to sit on one's laurels, so when the opportunity arises to smooth things out for the customer, even if it makes no difference to the functionality, Shepherd tries to do just that.

Shepherd offers companies with complex and lengthy service orders a solution to avoid mistakes and omissions in their job reporting and invoicing by letting technicians keep a job open after reporting on it or not. Read this blog to find out more.

Allocated Orders are a new feature that’s now offered by Shepherd, bringing flexibility to the management of repeat jobs. The..

It can get pretty confusing when your system tells you that the assets need to go back to one address, but your customer says it should go to another. Shepherd’s lessor/Lessee record function does away with this administrative headache, making it easy to maintain asset and billing histories.

A US-based medical equipment support company recently began the implementation process for Shepherd and NetSuite. This blog looks at how this has improved their operations and how CMMS can be for any company with assets to keep an eye on.

Shepherd's CMMS software helps businesses maximize their operations. But to access the information needed for management decisions, companies need reliable data. That's where Shepherd's BI tool comes in, which looks at financial postings, providing reliable information that's crucial for decision-making with confidence. Read on to learn more.