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You can have the best tool in the world, but if it’s a pain to use—guess what? You won’t use it. At this point, it is accurate to point out that Shepherd’s solution, whether web- or mobile app has always had positive feedback about user experience and how intuitive it is. But that’s no excuse to sit on one's laurels, so when the opportunity arises to smooth things out for the customer, even if it makes no difference to the functionality, Shepherd tries to do just that.
Efficient maintenance management is always preferable, but when key industries like water supply are involved which can make the difference between homes having water and not, a tool like Shepherd in the mix can make the difference between a service company getting that maintenance contract and not. Read more here.
Shepherd’s solution is very well thought-out. So much so that it will meet the CMMS needs of virtually any Field Service, Maintenance Management or Rental operation. Those operations can enjoy very high degrees of tailoring through a comprehensive array of configurable parameters within the product. The net result is a CMMS service that fits a company like a familiar glove, without costing the earth.
When you are given a huge choice of options, it is sometimes hard to know where to start, and Shepherd certainly offers a large number of features to its clients. This blog talks about which of those features are consistently part of new customers’ initial list for implementation and why they are popular.
There’s the job we are paid to do and the tasks that go with it. Sometimes those tasks are far more important that we give them credit for: Health and Safety forms can feel like that. So Shepherd works to make them as seamless a part of your operations as possible: read to learn more.
Long term working relationships are core to how Shepherd likes to do business; be it from keeping the same team with the same clients to only billing customers when they actually start using the product. The goal is a fair and close partnership that grows with time.