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You can have the best tool in the world, but if it’s a pain to use—guess what? You won’t use it. At this point, it is accurate to point out that Shepherd’s solution, whether web- or mobile app has always had positive feedback about user experience and how intuitive it is. But that’s no excuse to sit on one's laurels, so when the opportunity arises to smooth things out for the customer, even if it makes no difference to the functionality, Shepherd tries to do just that.
Shepherd offers companies with complex and lengthy service orders a solution to avoid mistakes and omissions in their job reporting and invoicing by letting technicians keep a job open after reporting on it or not. Read this blog to find out more.
It can get pretty confusing when your system tells you that the assets need to go back to one address, but your customer says it should go to another. Shepherd’s lessor/Lessee record function does away with this administrative headache, making it easy to maintain asset and billing histories.
Shepherd's CMMS software helps businesses maximize their operations. But to access the information needed for management decisions, companies need reliable data. That's where Shepherd's BI tool comes in, which looks at financial postings, providing reliable information that's crucial for decision-making with confidence. Read on to learn more.
Shepherd is one of, if not the, first CMMS company to realize that the needs of a rental outfit are not far removed from those of a field service or maintenance management operation.
Shepherd’s solution is very well thought-out. So much so that it will meet the CMMS needs of virtually any Field Service, Maintenance Management or Rental operation. Those operations can enjoy very high degrees of tailoring through a comprehensive array of configurable parameters within the product. The net result is a CMMS service that fits a company like a familiar glove, without costing the earth.