Shepherd has helped minimise [time lost finding locations] by adopting a new address format allowing very precise directions, enabling your technician to locate not only the customer’s business, but even which door they need to use.
The new update means your technicians no longer need large quantities of manuals or reference materials in their service vehicles that are costly to replace if worn, lost or outdated. They can now be saved digitally and accessed remotely via the Shepherd Mobile App.
For companies with plant and equipment, service and maintenance can be a significant ongoing expense. Whether it be one’s own machinery or that of a customer, accurately accounting for technical labor and spare parts can be a challenge.