Featured Blog
Boost transparency and efficiency with Shepherd! Track job durations, verify locations, and ensure accountability for technicians and customers. Use time logs to identify inefficiencies, resolve disputes, and improve operations. Learn more—book a demo today!
Simplify payroll, billing, and time tracking with Shepherd’s Time and Materials functionality. Automate processes, eliminate errors, and make informed decisions. Discover how Shepherd transforms operational efficiency for NetSuite users—book your demo today!
Your technician might be going to site for a particular task. Experience might tell you that this particular equipment typically also requires certain parts outside the standard service items to keep running. Shepherd’s new feature lets you pass that on to technicians to avoid surprises and wasted journeys.
Once implemented there are only a few ways day-to-day users will interact with the Shepherd CMMS solution. On the managerial side that means the Planner Board. Read this week’s blog to learn what that feels like.
A lot of the customisation in the onboarding process becomes clear once the project is already underway. Having insight and mentoring from Shepherd makes this a valuable stage rather than an inconvenient hurdle.
Selling a CMMS solution effectively means knowing the product inside out. Whilst many companies leave the technical side to their technical department, Shepherd strives to merge the two wherever possible so that your first point of contact can help you the most often, there and then.
Customer satisfaction is highly valued and prioritised by Shepherd. This shows in both the work clients receive to meet their needs but also the time invested with prospective companies in demonstrations of how Shepherd can help their operations. Read the latest blog to see what that initial contact looks like.
The majority of Shepherd’s clients have installed and implemented the NetSuite Fixed Asset bundle to manage acquisition, depreciation, and disposal of their assets over time. Shepherd’s clients, however, also require maintenance and rental related functionality in order to satisfy all their offset management requirements.
Rapidly growing businesses are a sign of a successful product. They also represent many challenges for owners and customers alike. For many new companies NetSuite and Shepherd CMMS have quickly become the natural choice for keeping up with that growth without sacrificing service or quality.