Shepherd Helps Make Sure Unused Stock Is Returned
Inventory that is not in stock can’t be used so Shepherd now reminds your technicians to make sure unused stock gets returned, rather than sitting in their van.
Field Service Management
Get Real-Time When-And-Where Job Status At A Glance
Greater management and greater customer service made easier with up-to-the-minute information on a technician’s status and whereabouts, all in this week’s blog.
Superior Oversight Of Your Rentals Performance With Shepherd
An overview of Shepherd’s use in managing rental services is the subject of this week’s blog. Learn the degree of analysis it can give your company.
Shepherd Helps Avoid Accounting Risks Beyond Your Control
Shepherd’s Time and Processing now helps businesses invoice their clients as per contract deadlines, even if subcontracted vendors are slow with their billing
Shepherd Service Item Tracking; Even Down To The Last Screw
Tracking items used can be about time, money or documenting equipments’ service history and past problems. Any item, on your inventory or not can now be added.
Case Support: Converting Cases To Service Orders With Ease
Transparency and consistent information are key to avoiding misunderstandings: Shepherd allows converting cases to service orders to keep things clear.
Integrating the Option for Tracked Delivery by Hand
Courier services cost a lot and can be redundant if service personal are going to sites, except for the tracking and accountability. Shepherd has a solution.
“Ionic” Now Puts App and Planner Board on Multiple Platforms
With the Ionic framework, Shepherd’s app and planner board are now on iOS or Android, phone, tablet or computer, making hot fixes and centralised updates easier
Parts Instruction: an Essential Part of Account Oversight
Read this overview of Parts Instruction to see the options for how parts are recorded and categorised as well as who has the authority and why.
Effective Location Solutions: Crucial to Field Servicing
Shepherd has expanded upon its concept of equipment location. Shepherd now offers three options for modeling that location. Read this blog to find out more.
English 
Chinese 
Chinese (Traditional) 
Spanish