Shepherd
- Field Service Management
- Maintenance Management
- Health, Safety & Wellness
- Equipment Rental
- Support Desk
- Timekeeping
NetSuite-native Enterprise Asset Management
Shepherd is a 100% NetSuite-native Field Service, Maintenance, Equipment rental, and Health & Safety management application.
We serve a wide range of industries around the world, and are proud to have many of the world's largest water utilities, mining operations, power plants, boiler and printing operations in the US, South America, Asia, & Europe on our client list.
Shepherd eliminates insular enterprise asset management problems, providing information, accountability, and scalability in all things related to assets, their lifecycle and maintenance.
Zero integrations, zero compromises: Shepherd is 100% NetSuite native.
The advantages of being
NetSuite native
One database, one platform, one user experience and one set of analytics. Granular scalability, reliability, redundancy/backup, security included and no clumsy external application data synchronization or import required. Shepherd’s NetSuite-native EAM solution works completely without third-party integrations.
Shepherd’s first rule of design is to never duplicate, but only add or enhance NetSuite functionality.
Interwoven EAM for NetSuite
No integrations, no separate systems, no compromises.
Constantly evolving service portfolio
Shepherd releases customer-inspired new features every month.
Lifelong updates
Shepherd keeps updating and supporting all its releases.
“Our service team is three times more efficient, and our manager has insight that was not imaginable before.”
Save time and money
Shepherd accommodates the entire bandwidth of EAM processes in a single application and doesn't require integrations, keeping costs low and processes effective.
One application
Work orders, HSW checks and certifications, support, and timekeeping all come together in a single application, further extended by a mobile app taking Shepherd's full functionality to the field and the plant floor.
Visualize processes
Shepherd provides real-time data as well as solution-specific dashboards, making it easier than ever to keep track of operations, analyze, and optimize them.
Here is what some of our customers have to say
Boosting our field service operations
Our experience with Shepherd has been extremely positive over the last two years! We have found the software to be powerful and flexible, allowing Clozzits to easily customize it to meet the specific needs of our business. Continual upgrades are increasing the usability of the system and improving our field services operations!
Service Technicians Love the Shepherd CMMS SuiteApp!
It has been difficult for our company to find one system that handles our sales and service departments. With the addition of Shepherd CMMS SuiteApp, we were able to accomplish this with outstanding results. Our service team is three times more efficient (it has only been live for two months, so this will only increase over time), and our manager has insight that was not imaginable before. Scott has bent over backwards to get our system setup how we need it, as we are not the typical business model. I look forward to seeing our progress over the next year.
Excellent Platform and Support from Shepherd Team
Markus and the team did an excellent job catering to our dispatching process requirements during implementation. Our technicians are much more efficient and effective using this SuiteApp. We are now able to turn quotes and invoices around much faster by going paperless. We highly recommend Shepherd CMMS.
Great Product and Support
Don and the Team at Shepherd have been great to work with. The Shepherd CMMS SuiteApp has made managing our rental fleet more straightforward and cheaper, allowing us to see where our money's going without getting lost in all the details.
Customers around the world using Shepherd’s EAM suite
